Responsible Gaming
at 89bad
At 89bad, we believe that gaming should always be an enjoyable form of entertainment — never a source of stress, financial hardship, or personal harm. Our responsible gaming programme provides every Bangladesh player with the tools, resources, and guidance they need to stay in control.
How 89bad Protects Its Players
Our responsible gaming programme is built around six core pillars. Each one is designed to give you more control over your play and to ensure gambling remains a fun, safe activity.
Strict 18+ Policy
89bad operates exclusively for adults aged 18 and above. Identity verification is carried out on all accounts before withdrawals are processed and whenever unusual activity is detected. Underage gambling is strictly prohibited on this platform.
Deposit and Wager Limits
Set daily, weekly, or monthly deposit and wager limits directly through your account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling period to prevent impulsive decisions.
Time-Out Feature
Need a short break from gaming? Activate a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account is temporarily suspended — you cannot log in, deposit, or place any bets until the period expires.
Self-Exclusion
Players who feel gambling is becoming problematic can request a long-term self-exclusion of 6 months, 1 year, 2 years, or permanent closure. Self-exclusion requests are processed within 24 hours and cannot be reversed during the chosen period.
Reality Check Reminders
Enable session reminders that notify you at regular intervals — every 30, 60, or 90 minutes — showing how long you have been playing and your net session result. These prompts help keep your gaming sessions grounded and time-aware.
Dedicated Support Team
Our responsible gaming support team is available by email at support@89bad.net. Whether you need to activate a tool, ask a question, or simply talk to someone about your gaming habits, our team responds promptly and without judgement.
1 Our Commitment to Safe Gaming
89bad is an online casino and sports betting platform that serves players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We are proud to offer a wide selection of cricket betting markets, live dealer tables, slots, and virtual casino games. However, we are equally proud of our commitment to responsible gaming and player welfare.
Gaming at 89bad is intended to be a leisure activity — one that adds excitement and entertainment to your day. It should never be viewed as a reliable way to earn income, to solve financial difficulties, or to escape from personal problems. The vast majority of players enjoy our platform recreationally and within their means. But we recognise that a small number of players may develop patterns of play that cause harm, and it is our responsibility to provide every available tool and resource to prevent and address that harm.
The responsible gaming framework at 89bad includes strict age verification, player-controlled spending and time limits, cooling-off and self-exclusion options, trained support staff, and clear signposting to professional help organisations. Every feature described in this page is available to all registered players at no cost and can be activated at any time by contacting our support team at support@89bad.net.
All responsible gaming tools at 89bad are free to use and take effect without delay. There is no penalty, fee, or disadvantage associated with activating deposit limits, time-outs, or self-exclusion. Player welfare always takes priority over commercial considerations.
2 Age Restriction Policy
89bad operates a strict minimum age policy. Only individuals aged 18 years or older are permitted to register an account, deposit funds, or participate in any gaming activity on the 89bad platform. This policy applies without exception to all players, regardless of the payment method used or the type of game played.
Age Verification Process
During registration, players are required to confirm that they are aged 18 or above. In addition, 89bad carries out identity verification (KYC) checks that include confirming the player's date of birth against a government-issued document such as a National Identity Card (NID), passport, or driver's licence. Verification is mandatory before any withdrawal is processed and may be triggered at any point during the account lifecycle if age or identity cannot be confirmed from existing records.
Parental Controls
If you are a parent or guardian and are concerned that a minor in your household may be accessing gambling websites, we strongly recommend installing a reputable internet filtering or parental control tool on all shared devices. Such tools can block access to gambling-related domains at the network or device level, providing an additional layer of protection beyond the age-verification measures implemented by 89bad itself.
Important: If you suspect that a person under the age of 18 has created or accessed a 89bad account, please report this immediately to support@89bad.net. We will investigate and take appropriate action within 24 hours.
3 Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise — especially when you are the person affected. Most people who gamble do so without any lasting harm, but for some players, gambling can begin to affect finances, relationships, work, and mental health. Understanding the warning signs is the first step toward getting back in control.
Common Warning Signs
Ask yourself the following questions honestly. If you answer "yes" to three or more of them, it may be worth speaking to a professional support organisation or activating one of 89bad's player protection tools.
Warning Signs — Ask Yourself
More Signs to Watch For
If you answered "yes" to three or more of the questions above, we strongly encourage you to activate a self-exclusion or time-out on your 89bad account and to reach out to a professional problem gambling support service. You can also email our support team at support@89bad.net for guidance on the tools available to you.
Player Protection Tools
Every 89bad account comes with a suite of responsible gaming controls. These tools are available free of charge and take effect as soon as they are activated. Contact support@89bad.net to set any of them up.
Daily Deposit Cap
Set the maximum amount you can deposit within a 24-hour rolling window. Once the cap is reached, further deposits are blocked until the window resets. Lowering this limit takes effect immediately; raising it requires a 24-hour cooling period.
Weekly & Monthly Deposit Cap
In addition to daily caps, you may set a weekly (7-day) or monthly (30-day) deposit ceiling. These can be used alongside daily limits for layered protection. As with daily limits, reductions are instant and increases have a 24-hour delay.
Single Wager Limit
Restrict the maximum stake you can place on any single bet or game round. This prevents high-stakes impulsive betting and keeps individual wagers proportionate to your overall bankroll and entertainment budget.
Session Time Limit
Set a maximum duration for each individual gaming session. When the session limit is reached, you will be automatically logged out and will need to consciously decide whether to log back in — creating a healthy natural break point.
Reality Check Reminder
Receive an on-screen notification every 30, 60, or 90 minutes during active play showing elapsed session time, number of rounds played, and your net session balance. This helps maintain awareness of time and spending in real time.
Loss Limit
Define the maximum net loss you are comfortable with over a daily, weekly, or monthly period. Once this threshold is reached, further play is suspended for the remainder of that period — protecting your finances automatically.
5 Deposit and Wager Limits
Deposit and wager limits are one of the most effective responsible gaming tools available to players at 89bad. By proactively setting financial boundaries, you ensure that your gaming activity always stays within an amount you can genuinely afford to lose as a form of entertainment spending.
How to Set Limits
To activate or adjust a deposit or wager limit on your 89bad account, send an email to support@89bad.net with the subject line "Limit Request" and specify the type of limit (daily / weekly / monthly), the amount in BDT (৳), and whether you want to set, reduce, or increase it. Our team will confirm the change within a few hours during normal operating hours (Bangladesh Standard Time, UTC+6).
The 24-Hour Delay on Limit Increases
To protect players from impulsively reversing a sensible financial decision made during a calmer moment, 89bad applies a mandatory 24-hour delay to any request to increase an existing deposit or wager limit. This cooling-off period is a deliberate design choice — not a technical limitation. Reductions to existing limits, in contrast, always take effect immediately with no delay.
Recommended Starting Limits for Bangladesh Players
As a general guideline, your total monthly deposit limit should not exceed 5% of your monthly disposable income — the amount left over after essential expenses (rent, food, utilities, transport, family obligations) are covered. For example, if your monthly disposable income is ৳20,000, a sensible monthly deposit limit would be ৳1,000 or less. These are illustrative figures only; the right limit depends entirely on your personal financial situation.
Setting a deposit limit does not affect your ability to withdraw funds. Any balance already held in your account remains fully accessible for withdrawal at any time, regardless of whether a deposit limit is active.
6 Self-Exclusion and Account Closure
Self-exclusion is a formal agreement between you and 89bad that prevents you from accessing your account for a defined period or permanently. It is the most powerful responsible gaming tool available on the platform and is designed for players who feel that their gambling has become difficult to control and that a period of complete abstinence is the right course of action.
Available Self-Exclusion Periods
- 6 months: A medium-term break suitable for players who want a significant pause and an opportunity to reassess their relationship with gambling.
- 1 year: A longer-term exclusion for players who need more extended distance from gambling activity.
- 2 years: An extended exclusion providing a prolonged period free from the temptation to gamble.
- Permanent (lifetime): A permanent, irrevocable closure of your 89bad account. This option cannot be reversed under any circumstances. Any balance remaining in the account at the time of permanent exclusion will be returned to your verified payment method.
How to Request Self-Exclusion
To initiate self-exclusion, email support@89bad.net with the subject line "Self-Exclusion Request". Include your registered username, your registered email address, and the exclusion period you are requesting. Your account will be suspended within 24 hours of the request being received and verified. During this period, you will not be able to log in, deposit, place bets, or receive promotional communications from 89bad.
What Happens During Self-Exclusion
- Your account is immediately locked and all active session tokens are invalidated.
- All marketing and promotional emails from 89bad are suppressed for the duration of the exclusion period.
- Any pending withdrawals will continue to be processed to your verified payment method.
- At the end of a time-limited exclusion, your account will remain closed until you actively contact the support team to request reactivation — reactivation is not automatic.
- Permanent exclusion results in full account deletion. Reactivation is not possible under any circumstances after a permanent exclusion is applied.
Please note: Self-exclusion from 89bad does not automatically exclude you from other online gambling platforms. If you are experiencing serious problem gambling, we recommend contacting a professional counselling service for comprehensive support and guidance on multi-platform exclusion options.
7 Time-Out and Cooling-Off Periods
A time-out is a short-term break from gaming that gives you space to step back, reflect on your recent play, and return to the platform in a calmer and more considered frame of mind. Unlike self-exclusion, a time-out is intended for players who want a brief, temporary pause rather than a long-term or permanent break.
Available Time-Out Durations
- 24 hours: A brief overnight cooling-off period, useful after a losing session or a day of heavier-than-usual play.
- 48 hours: A weekend break for players who want to give themselves two full days away from the platform.
- 7 days: A full-week pause, suitable for players who feel they need more time to reassess their gaming habits.
- 30 days: A one-month cooling-off period that gives players a full calendar month to reflect, seek advice, or simply take an extended break.
How Time-Outs Work
To activate a time-out, contact the 89bad support team at support@89bad.net with "Time-Out Request" in the subject line and specify your preferred duration. The time-out will be applied to your account within a few hours. During the active time-out period:
- You cannot log in to your account or place any bets.
- Deposit functionality is disabled.
- Promotional emails are suppressed.
- Any pending withdrawal requests will continue to be processed normally.
When a time-out expires, your account is automatically reactivated. You do not need to contact the support team to resume playing — simply log in as normal. However, if you feel you need a longer break, we encourage you to contact the support team before reactivating your account.
Time-out periods cannot be shortened or cancelled once they are active. This is intentional — the purpose of a time-out is to create genuine distance from gambling. If you feel that a 30-day time-out is not sufficient, please consider requesting a formal self-exclusion instead.
8 Getting Help and Support
If you are concerned about your gambling habits — or worried about someone close to you — reaching out for help is the most important step you can take. Problem gambling is a recognised condition and professional help is available. You do not need to be in crisis to seek support; early intervention is always more effective than waiting until problems become severe.
Contact 89bad Support
Our responsible gaming support team is available by email at support@89bad.net. When writing, use the subject line "Responsible Gaming Support" so your message is routed to the right team member. We aim to respond to all responsible gaming enquiries within 12 hours (Bangladesh Standard Time, UTC+6). Our team can help you activate any of the tools described on this page, discuss your options, or simply listen if you want to talk through your situation before deciding on a next step.
Talking to Someone You Trust
Sometimes the most powerful first step is an honest conversation with a family member, close friend, or trusted community figure. Sharing concerns about gambling with someone you respect can provide perspective, emotional support, and the encouragement needed to take practical action. In Bangladeshi culture, family networks and community ties are strong — lean on them if you can.
Tips for Healthier Gaming Habits
- Set a budget before you play and treat it as an entertainment expense — money you are comfortable losing, not money you need.
- Never chase losses. Losing sessions are a normal part of gambling; trying to recover losses by betting more almost always makes the situation worse.
- Take regular breaks during sessions and use the reality check reminder feature to stay aware of elapsed time and spending.
- Avoid gambling when tired, stressed, or under the influence of alcohol or other substances that impair judgement.
- Balance gambling with other leisure activities — cricket matches, time with family, outdoor activities — so it occupies a proportionate and healthy place in your life.
- Keep track of your gambling spend over time. Reviewing your deposit and loss history monthly can reveal trends you might not notice in the moment.
- Remember that the house always has a mathematical edge. Slots, live tables, and sports betting markets are designed to return less than they take in over time. Gambling is entertainment, not investment.
89bad Responsible Gaming Team
Email us at support@89bad.net with the subject "Responsible Gaming Support". We respond within 12 hours (BST, UTC+6) and can activate any player protection tool on your behalf immediately.
Talk to Someone You Trust
A conversation with a trusted family member, friend, or community leader can be the first step toward change. You do not have to face this alone — support from those around you is often the most effective help available.
89bad is committed to the welfare of every player on our platform. Activating responsible gaming tools will never result in any penalty, account restriction beyond what you have requested, or negative treatment of any kind. Player safety always comes first.
Play Safely — Explore Everything 89bad Has to Offer
Now that you know how 89bad protects its players, explore our full range of cricket betting, live casino games, slots, and more — all designed for responsible, enjoyable entertainment.